Dialing for digital dollars: inside the Cancon sausage factory

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A little sympathy for Mélanie Joly, please.

melanie-jolyImagine if your job was to save the purveyors of Canadian content from the ravishes of American cultural imperialists, cord-cutters, cord-shavers, cord-nevers, millennials in general, digerati, incumbent ISPs, Reed Hastings, VPN developers, Jeff Bezos, Chicken Little, Hulu, cloud computing vendors, Henny Penny and Reed Hastings. It’s harder than it looks.

Contrary to popular belief, Ms Joly is doing exactly what the Minister of Canadian Heritage should be doing these days: looking for money to put into the pockets of Canada’s network content providers so they can make bigger and better Webisodes for the digital age. Yet her ideas for accomplishing this daunting task have drawn vociferous criticism. Many criticisms have focused on issues outside the Minister’s mandate and are based on little appreciation of how things actually work in her department.

So let’s head on over to the sausage factory where the sausage mandarins have been cooking up our Cancon policy for the last half-century.

We’ll start with Minister Joly’s least popular trial balloon: slapping an “Internet tax” on everyone’s ISP bill. My friends at OpenMedia have been pointing out with alarm that such a tax would only serve to raise the price of Internet access, when Canadians already pay high prices for mediocre service (you can sign their petition here).

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OpenMedia: Joly’s tax would make us as bad as Hungary

Could there be anything worse than this tax “on the Internet”? Yes! A tax on Netflix, an idea that just won’t die, thanks to Joly’s alleged plan to bring the streaming giant “into the system” – Ottawa code for we’re gonna tax the daylights outta Netflix.  Continue reading

Et tu, Reed? Big media’s war on privacy (3)

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Netflix CEO Reed Hastings tells investors what he thinks of privacy advocates

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Back in March I wrote two posts to express my surprise and frustration that Netflix would no longer let its customers gain entry through a VPN or virtual private network. Turns out the problem hasn’t gone away. Also turns out Reed Hastings is still every bit as dismissive of our privacy concerns – and our customer experience – as he was in January.

A lot of the recent coverage of the Netflix vs privacy phenomenon was prompted by my colleagues at OpenMedia, and in particular Laura Tribe, who acts as the advocacy group’s digital rights lead. When I spoke to her this morning, she pointed to the large number of media outlets that have covered the OpenMedia campaign against the Netflix VPN blockade (OpenMedia pays me from time to time as a policy consultant).

In an email letter to supporters last Friday, Laura and her team laid out the case, opening thusly:

Is protecting your privacy and security “inconsequential?” That’s what Netflix CEO Reed Hastings seems to think, based on recent comments reported in WIRED magazine.

It’s time to remind Netflix that privacy and security matter to us. Yesterday your open letter made international headlines.

If you want to throw your name in the ring, the OpenMedia campaign page for Netflix is here. Continue reading

Why is Reed Hastings bent on killing my privacy?

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“I don’t think we will see any impact.” — Reed Hastings, January 19

“The VPN crackdown is meeting fierce resistance from privacy activists and concerned users, with tens of thousands calling upon the streaming service to reverse its broad VPN ban.”Torrent Freak, Feb 26

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Since Netflix came to Canada in September 2010, I’ve written 51 posts carrying the Netflix tag. I’ve sung the praises of Reed Hastings; objected to the anti-Netflix manipulation of data caps by our incumbents; defended Netflix’s right to operate in Canada over the self-serving protests of our media establishment; and sympathized with Netflix for the archaic treatment meted out to streaming services by the CRTC.

Netflix-6.0-for-iOS-app-icon-smallThe longest pair of posts I’ve ever written (about 6,000 words) was on the attempt by the CRTC and selected media barons to make life as difficult as possible in Canada for Netflix. That was 2011: Get yer grimy paws off my Netflix: Ottawa’s big OTT scam (part 1, June 16; and part 2, June 18).

There was a single exception. I fell off the wagon when Netflix linked arms with Facebook and produced one of the worst privacy policies I’ve ever read: Netflix showing way too much love – for your Facebook data (Oct 2011).

Which brings us to the much bigger privacy problem Netflix has created for itself. Continue reading